Privacy Policy

Introduction

This Privacy Policy explains how nimble-glow.com collects, uses, and protects personal information provided through this website. We are committed to safeguarding the privacy of our visitors and customers.

Information We Collect

We collect information that you voluntarily provide when using our services, including:

• Name and contact details when you submit a booking form
• Email address for communication purposes
• Vehicle information to facilitate service delivery
• Preferred service dates and additional notes you provide

How We Use Your Information

Information collected through this website is used for the following purposes:

• Processing and confirming service bookings
• Communicating with you about your vehicle service requirements
• Sending appointment reminders and service updates
• Improving our website functionality and user experience
• Complying with legal obligations and maintaining business records

Data Storage and Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who require it to fulfill service obligations.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to external parties. Information may only be shared with trusted service providers who assist in operating our website or conducting our business, provided they agree to keep this information confidential.

Cookies and Tracking Technologies

This website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us recognize your preferences and improve site functionality. You can control cookie settings through your browser preferences. For more details, please refer to our Cookies Policy.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent for data processing where consent was the basis for processing
• Lodge a complaint with the relevant data protection authority

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, it is securely deleted or anonymized.

Children's Privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: 247 Industrial Avenue, Moorabbin VIC 3189, Australia

Australian Privacy Principles Compliance

This privacy policy is designed to comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). We are committed to handling personal information in accordance with these principles and applicable Australian privacy laws.